Sankra Privacy Policy: How Your Data Is Used and Protected
When you play at Sankra, you share personal and payment details with us. This page explains in plain language why that information is needed, how it is used during registration, payments and verification, and what you can do to keep your account secure. The full privacy policy published on the site always takes priority over this summary.
Sankra is for adults aged 18+ only.
Sankra at a Glance
Sankra is run by a company registered in Costa Rica, 3-102-945295 S.R.L., as listed in our site information.
| Topic | Summary |
|---|---|
| Operator | 3-102-945295 S.R.L., a company registered in Costa Rica |
| Why data is needed | To run your account, process payments and verify your identity |
| Verification | Required before the first withdrawal |
| Anti-money-laundering | Payments team checks play history and documents before payouts |
| Payment methods | Must be in your own name |
| Support for privacy questions | 24/7 live chat in English, email |
What Information Sankra Uses
Registration Details
When you register, you give us the personal details needed to create and run your account. They must be accurate, because they are later compared with your ID and payment method.
Payment Information
When you deposit or withdraw, payment details are used to process the transaction and to confirm that the method belongs to you.
| Method | Minimum deposit | Withdrawal limits | Withdrawal time |
|---|---|---|---|
| Visa, Mastercard | £10 | From £500 per day at the entry VIP level | Several business days after approval |
| Skrill, Neteller | £10 | From £500 per day at the entry VIP level | Usually within a day after approval |
| Apple Pay, Google Pay | £10 | Deposits only | Not available for withdrawals |
| Bank transfer | £10 | From £500 per day at the entry VIP level | Several business days after approval |
| Cryptocurrency | £10 | From £500 per day at the entry VIP level | Usually within a day after approval |
Verification Documents
Before your first withdrawal, our payments team verifies your account. You may be asked to confirm your identity and payment method. Sankra follows the 5th EU Anti-Money Laundering standard, and the team checks play history and documents before paying out.
Play and Bonus Activity
Your play history is used to credit bonuses, track wagering, calculate VIP levels, coins and cashback, and review withdrawals.
How Bonus Data Is Used
Bonus records show which offers you have claimed and how far wagering has progressed. The welcome package is most often listed as 350% up to £10,000 plus 500 free spins over four deposits.
| Deposit | Bonus | Free spins | Minimum deposit | Wagering | Maximum payout |
|---|---|---|---|---|---|
| 1st | 100% up to £2,000 | 150 | £20 | 30x (deposit + bonus) | 5x the bonus received |
| 2nd | 75% up to £2,500 | 50 | £20 | 30x (deposit + bonus) | 5x the bonus received |
| 3rd | 75% up to £2,500 | 100 | £20 | 30x (deposit + bonus) | 5x the bonus received |
| 4th | 100% up to £3,000 | 200 | £20 | 30x (deposit + bonus) | 5x the bonus received |
Wagering Records
- 30x wagering on the deposit plus bonus is tracked on your account
- The £5 maximum bet rule is checked against your bet history
- The 10-day wagering window is tracked for every active bonus
Keeping Your Sankra Account Secure
- Use a strong, unique password and never share it
- Do not let anyone else use your account, especially anyone under 18
- Log out on shared devices
- Only use payment methods registered in your name
- Contact support straight away if you notice activity you do not recognise
Sankra Games and Your Data
Our lobby of more than 4,000 games from over 50 studios records game rounds so that results, bonus wagering and VIP progress are tracked correctly.
Sankra Slots
More than 3,000 video slots.
Sankra Live Casino
Around 200 live tables with roulette, blackjack, baccarat and game shows.
Sankra Table Games
More than 50 RNG table games.
What Players Value at Sankra
Players value a clear verification process, a team they can reach 24/7 and payment options that include cards, e-wallets and crypto.
Sankra Customer Support for Privacy Questions
Questions about your data or account security can go to our support team through live chat, available 24/7 in English, or by email.
Responsible Gambling at Sankra
Sankra is for adults aged 18+ only. For a break, self-exclusion or account closure, contact our support team. Free UK help: National Gambling Helpline (GamCare) 0808 8020 133, 24/7; All Wales Gambling Helpline 0808 281 9265; GambleAware at gambleaware.org; Gamblers Anonymous 0330 094 0322.
Sankra Privacy FAQ
Why does Sankra need my personal details?
To run your account, process payments, verify your identity and meet anti-money-laundering requirements.
When will Sankra ask for verification?
Before your first withdrawal. The payments team will tell you what is needed.
Can I use someone else’s card at Sankra?
No. Payment methods must be in your own name.
How do I ask about my data?
Contact our support team through live chat or email.
Play Securely at Sankra
Accurate details, a strong password and early verification keep your Sankra account safe and your withdrawals on track. Read the full privacy policy on the site and remember that Sankra is for players aged 18+ only.